Privacy & Terms of Service

Your Security & Privacy is Important

The Essential Baking Company’s online transactions are protected by a 2048 bit encryption SSL security certificate to keep your personal information private. Credit cards are processed in real time using CyberSource, to avoid any human interaction and to further enhance your security.

Contact us by email

The Essential Baking Company
5601 1st Avenue South
Seattle, Washington 98108

Shipping Policies

  • Standard orders to residential and commercial addresses are shipped Monday – Friday.
  • Orders will ship the following business day Monday – Friday if placed before 11:00am PST.
  • We do not ship over the weekend.
  • Our products sold online come in our pantry friendly Essential FreshSeal™ packaging that doesn’t require refrigeration or freezing.

Return Policy

We offer a satisfaction guarantee!

If for any reason you are unsatisfied with the product that was sent to you directly from The Essential Baking Company, we will refund the purchase price, not including shipping, of the product in question, or send you new product.

Simply email us and let us know how we can help. If a refund is requested, please allow 5-7 business days for processing.