Privacy & Terms of Service

Your Security and Privacy are Important

The Essential Baking Company’s online transactions are protected by a 2048 bit encryption SSL security certificate to keep your personal information private. Credit cards are processed in real-time using CyberSource, to avoid any human interaction and to further enhance your security. The information you share with us is used to process your online order only. Your security and privacy are important to us.

Contact us by email

The Essential Baking Company
5601 1st Avenue South
Seattle, Washington 98108

Shipping Policies

  • Standard orders to residential and commercial addresses are shipped Monday – Friday.
  • Orders will ship the following business day Monday – Friday.
  • We do not ship over the weekend.
  • We ship UPS Ground See UPS Service Alert! UPS Suspension of Service Guarantee: Severe weather and other conditions beyond our control can occasionally disrupt delivery times. Thank you for your patience. 
  • Our products sold online come in our pantry-friendly Essential FreshSeal™ packaging that doesn’t require refrigeration or freezing.

We offer a satisfaction guarantee!

If you are unsatisfied with the product that was sent to you from The Essential Baking Company, we will send you a replacement for any damaged or unsatisfactory product in question. We can not accept returned items.

Simply email us a photo of the item, including best-by-date, and let us know how we can help. We will get back to you within 24 hours.