Terms of Service

Your Security & Privacy is Important

All of The Essential Baking Company’s transactions are protected by a 2048 bit encryption SSL security certificate to keep your personal information private. Credit cards are processed in real time to avoid any human interaction and to further enhance your security.

Contact Information

Email: onlineorders@essentialbaking.com

Address:
The Essential Baking Company
5601 1st Avenue South
Seattle, Washington 98108

Shipping Policies

  • Standard orders to residential and commercial addresses are shipped Monday – Friday.
  • Orders will ship the following business day (Monday – Friday), if placed after 11:00am PST.
  • We do not ship over the weekend.
  • Our products are shipped fresh and unless opened, don’t require refrigeration or freezing.

Return Policy

We offer a satisfaction guarantee!

If for any reason you are unsatisfied with the product that was sent to you directly from The Essential Baking Company, we will refund the purchase price (not including shipping) of the product in question, or send you new product.

Simply send an e-mail to onlineorders@essentialbaking.com and let us know how we can help. If a refund is requested, please allow 5-7 business days for processing.